Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. IKO Natural Beauty will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14working days after the confirmation.

Please return your purchase to the following address:


IKO Natural Beauty
134-1, Jln Pusat Komersial Saujana 3,

Pusat Komersial Saujana Heights,

Seremban 2, 70300 Seremban, Negeri Sembilan

Please contact us at ikocustomer@gmail.com or 018-2238279 if you have any questions or doubts.